We hope your year is off to a great start. As we look ahead to 2026, we’re excited to continue bringing you the best in service and support. Your feedback matters to us! If you haven’t already, please take a few minutes to complete our Annual Customer Survey. Your input helps us improve and deliver the experience you deserve. 

We’re also continuing to work hard on finishing our remaining fiber build areas and connecting more customers to our fiber network. While underground work is on hold until spring, we’re moving forward with aerial connections and converting more customers every day. If you’re still waiting, thank you—we truly appreciate your patience. These are big builds that take time, and we’re committed to getting them done right.

Thank you for being part of our community—we’re looking forward to an amazing year together!

Eric Haskin
President & CEO
Waitsfield and Champlain Valley Telecom

 

If you've encountered slow speeds, dropped connections, or buffering on your SmartTV, your internet connection may not be to blame—it could be your Wi-Fi.

 

Today's home networks are more complex, with more devices relying on Wi-Fi than ever before. Streaming services and video conferencing applications like Zoom are particularly sensitive to even slight Wi-Fi interruptions. In fact, approximately 60% of the support calls we receive are related to Wi-Fi.

 

Did you add more devices during the holidays? The holidays often mean an influx of connected gadgets in your home, from new SmartTVs and gaming consoles to smart home devices and tablets. While these devices provide convenience and entertainment, they can also put a strain on your Wi-Fi network, resulting in slower speeds and connectivity problems. If your network seems overwhelmed, it may be time to consider upgrading to a more powerful solution.

 

The good news! Green Mountain Access provides Whole Home Wi-Fi solutions that guarantee reliable coverage throughout your home. By utilizing multiple strategically positioned access points, we eliminate dead zones and ensure strong performance for all your connected devices.

 

We utilize state-of-the-art equipment from Calix, a leader in innovative broadband solutions, to ensure that your Wi-Fi network meets the demands of today's connected homes.

 

Want to know more? Visit our website to discover our Whole Home Wi-Fi and Business Wi-Fi solutions. You can also call us at 800-496-3391 or email us, and we'd be happy to discuss our offerings with you.

 

Each year, Waitsfield and Champlain Valley Telecom spreads holiday cheer through its Annual Giving Tree. Our employees, customers, and the company's Contribution Committee generously donate gifts. This year, thanks to the incredible generosity of so many, we were able to fulfill the wishes and needs of 400 to 500 children in our service area.

 

A heartfelt thank you to everyone who donated gifts and volunteered to help make this program a success.

 

Celebrate Martin Luther King Jr. Day with a spectacular fireworks display and torchlight parade at Sugarbush Resort. The fireworks and parade will kick off at 7:00 p.m. on Sunday, January 19th at Lincoln Peak. Please keep your pets safe by leaving them at home.

 

For more information, please visit sugarbush.com.

 

Enjoy live music at the James Moore Tavern at Bolton Valley Resort every Wednesday and Saturday during the ski season! Enjoy great tunes, delicious food, and an unbeatable mountain atmosphere.

 

For the complete schedule of performances, explore the Fireside Live Music Series.