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January 2025 WCVT eNewsletter
In this issue:
As we enter a new year, we want to take a moment to express our heartfelt gratitude to you, our valued customers. Your trust and support mean the world to us, and we're proud to serve our neighbors and communities here in Vermont. Being a family-owned, local provider allows us to stay focused on what matters most—delivering reliable high-speed Internet and personalized service to the people who make this area so special.
 
Looking ahead, we're excited about the opportunities that 2025 holds. Whether it's continuing to expand our fiber-optic network, improving your experience, or simply staying connected, we remain committed to serving you with care and dedication. To help us better serve you, we invite you to complete our annual customer satisfaction survey—it only takes a few minutes, and your feedback makes a significant difference!
 
From all of us here, we wish you a happy, healthy, and prosperous New Year! Thank you for choosing us as your local broadband provider. Here’s to staying connected in 2025 and beyond!
 
Warm regards,
 
Eric Haskin
President and CEO
Waitsfield and Champlain Valley Telecom
Richmond Community Kitchen
Win a $50 Gift Certificate to Richmond Community Kitchen
 
This month, we're excited to offer you a chance to win a $50 gift certificate to Richmond Community Kitchen! Renowned for its delicious selection of fresh and frozen to-go meals made with locally sourced ingredients, Richmond Community Kitchen has something for everyone. Whether you're craving calzones, burritos, soups, stews, or casseroles, they provide options for vegans, vegetarians, and omnivores, along with dairy-free and gluten-free choices available as well.
 
To enter the raffle, just click the link below and submit your name and contact information. The winner will be announced on January 15th.
 
Whole Home Wi-Fi
Is Your Internet Dropping or Buffering? It May Be Time to Upgrade Your Wi-Fi!
 
If you've encountered slow speeds, dropped connections, or buffering on your SmartTV, your internet connection may not be to blame—it could be your Wi-Fi.
 
Today's home networks are more complex, with more devices relying on Wi-Fi than ever before. Streaming services and video conferencing applications like Zoom are particularly sensitive to even slight Wi-Fi interruptions. In fact, approximately 60% of the support calls we receive are related to Wi-Fi.
 
Did you add more devices during the holidays?
 
The holidays often mean an influx of connected gadgets in your home, from new SmartTVs and gaming consoles to smart home devices and tablets. While these devices provide convenience and entertainment, they can also put a strain on your Wi-Fi network, resulting in slower speeds and connectivity problems. If your network seems overwhelmed, it may be time to consider upgrading to a more powerful solution.
 
The good news? Green Mountain Access provides Whole Home Wi-Fi solutions that guarantee reliable coverage throughout your home. By utilizing multiple strategically positioned access points, we eliminate dead zones and ensure strong performance for all your connected devices.
 
We utilize state-of-the-art equipment from Calix, a leader in innovative broadband solutions, to ensure that your Wi-Fi network meets the demands of today's connected homes.
 
Want to know more? Visit our website to discover our Whole Home Wi-Fi and Business Wi-Fi solutions. You can also call us at 800-496-3391 or email us, and we'd be happy to discuss our offerings with you.
Visa Gift Card
Participate in Our Annual Survey for a Chance to Win a $500 Visa Gift Card
 
Please take a moment to complete our annual online customer satisfaction survey. We continually improve our services based on the feedback we receive from our customers.
 
By completing the survey, you will be entered for a chance to win a $500 Visa Gift Card. The drawing will take place on February 17th, so be sure to finish the survey and have your name entered.
 

WCVT in the Community

Trevor
Spotlight on Trevor Haskins: WCVT Employee and Volunteer Wrestling Coach
 
Trevor Haskins is a dedicated professional both at work and in his community. By day, he is a skilled cable splicer at WCVT, ensuring the company’s telecommunications infrastructure runs smoothly. After hours, he volunteers as an assistant wrestling coach at Champlain Valley Union High School (CVU). Haskins brings expertise and passion to coaching, emphasizing discipline, mental toughness, and teamwork to help the team excel. Despite the demands of his full-time job, his commitment to coaching has been a key factor in the team’s success. Great job, Trevor!
Santa's Elves
WCVT Giving Tree
 
Each year, Waitsfield and Champlain Valley Telecom spreads holiday cheer through its Annual Giving Tree. Our employees, customers, and the company's Contribution Committee generously donate gifts. This year, thanks to the incredible generosity of so many, we were able to fulfill the wishes and needs of 400 to 500 children in our service area. A heartfelt thank you to everyone who donated gifts and volunteered to help make this program a success.

Community Events

Martin Luther King Jr. Day Torchlight Parade and Fireworks – January 19 – Sugarbush Resort
 
Join us in celebrating Martin Luther King Jr. Day with a spectacular fireworks display and torchlight parade at Sugarbush Resort. The fireworks and parade will kick off at 7:00 p.m. on Sunday, January 19th at Lincoln Peak. Please keep your pets safe by leaving them at home.
 
For more information, please visit sugarbush.com.
Bolton Valley Resort – Fireside Live Music Series – Wednesdays and Saturdays  
 
Join us for live music at the James Moore Tavern at Bolton Valley Resort every Wednesday and Saturday during the ski season! Enjoy great tunes, delicious food, and an unbeatable mountain atmosphere. For the complete schedule of performances, explore the Fireside Live Music Series

Must-See Videos

What is the North Pole Like?
There's no sign of Santa's workshop! However, the North Pole is a fascinating destination. It consists of no solid land—only floating ice.
Rockefeller Christmas Tree History
The famous tree has been on display at Rockefeller Center since 1931. Reflect on some of its most memorable moments.

This Month's Trivia

Customer Alert

Cooking Demos

9 Classic Christmas Cookies
Prepare for fun and gifting by baking Christmas stars, gingerbread men, thumbprint cookies, shortbread, and more.
Three Easy Christmas Appetizers
These tree-mendous appetizers are creatively shaped like trees — Spinach & Artichoke Tree, Cheesy Pull-Apart Tree, and Olive Tree.

Sites of the Month

Choose Safe Toys
December is Safe Toys and Gifts Month. Before purchasing toys for the children in your family, be sure to review this site.
Creative Gift Wrapping
Elevate your gift wrapping with these clever ideas from HGTV, featuring greenery, pinecones, and more.
AI Options for ElfYourself
There's a free dance offered daily, and you can choose from additional styles, including AI options like tropical dance football.

Instagram Focus

Are You "Subtitle Age"?
This funny and relatable video illustrates why so many of us can't watch anything on TV unless we turn on the subtitles.
Feeding Time for Goats
These kids are certainly hungry! Check out this farm's efficient bottle-feeding system and the wagging tails throughout the process.

Do-It-Yourself Tips

20 Quick DIY Projects
Short on time for a big DIY project? Check out this video for ideas on how to enhance your home’s appearance in 30 minutes or less!
Reupholster a Chair Seat
Refreshing the upholstery on old dining chairs is a simple and effective way to achieve a new look. Follow these step-by-step guidelines.

FAQ/Tutorial

1-800-496-3391 | www.wcvt.com